I hope those people got spit in their desert!
On a more serious note though, it’s the management’s responsibility to step in when customers are being rude to their staff. This groups behavour obviously affected not only their waiting staff, but also their other customers. I would have expected whoever was in charge to have a word with the culprits & at least elicit an apology.
absolutely dreadful,the age old problem of people thinking that they can treat wait staff any way they like just because their paying for their food. I applaud the waitress for not losing the cool and for approaching the mattter in such a dignified way.
How I hate the “customer is the king” attitude. It’s not only ignorant and impolite, but causes much distress to anyone on the receiving end. I agree with Wallace, management should have stepped in and handled these morons. However, I’m surprised that no one among the diners said anything? If apparently everyone was shocked by their behaviour? I remember my husband telling a manager in a fast food who was treating their staff like dirt to keep his voice down, and the man was so surprised he apologised to the girl.
I waitressed in Boston for years and I was once whistled at. I approached the table of four ‘business’ men, and asked the person in question if he had seen a dog. When he replied no, I told him to go outisde then, because the only attention he was going to get was from whatever animal he assumed was going to respond to him. The rest of the table stifled their laughter as he was clearly their manager, but he was lucky he didn’t get a glass of water thrown over him.
Another time, a regular customerwho was at the bar grabbed a french fry off a plate that I was delivering to a table… he was never allowed in again.
Thursday 19 January, 2012 at 2:50 pm
I hope those people got spit in their desert!
On a more serious note though, it’s the management’s responsibility to step in when customers are being rude to their staff. This groups behavour obviously affected not only their waiting staff, but also their other customers. I would have expected whoever was in charge to have a word with the culprits & at least elicit an apology.
Thursday 19 January, 2012 at 7:47 pm
absolutely dreadful,the age old problem of people thinking that they can treat wait staff any way they like just because their paying for their food. I applaud the waitress for not losing the cool and for approaching the mattter in such a dignified way.
Friday 20 January, 2012 at 2:27 pm
How I hate the “customer is the king” attitude. It’s not only ignorant and impolite, but causes much distress to anyone on the receiving end. I agree with Wallace, management should have stepped in and handled these morons. However, I’m surprised that no one among the diners said anything? If apparently everyone was shocked by their behaviour? I remember my husband telling a manager in a fast food who was treating their staff like dirt to keep his voice down, and the man was so surprised he apologised to the girl.
Tuesday 24 January, 2012 at 11:35 am
I waitressed in Boston for years and I was once whistled at. I approached the table of four ‘business’ men, and asked the person in question if he had seen a dog. When he replied no, I told him to go outisde then, because the only attention he was going to get was from whatever animal he assumed was going to respond to him. The rest of the table stifled their laughter as he was clearly their manager, but he was lucky he didn’t get a glass of water thrown over him.
Another time, a regular customerwho was at the bar grabbed a french fry off a plate that I was delivering to a table… he was never allowed in again.