Were yis born in a barn? People who stand in twos on escalators, lattes served in glasses, and men who wear trainers with business suits, rank alongside open fridges and freezers in shops as my top petty gripes.
When the fridge has no door, it wastes huge amounts of energy. They’re all at it, and it’s such a massive two fingers to basic environmental principles. It also adds to the supermarket’s energy bills, which ultimately jacks up the price of your shopping bill.
Last week, I swung by Tesco on Talbot Street on the way to bring some BYO to Pho Viet. I noticed that all the beer, and anything that needed chilling, was behind glass doors. Tesco had loud signs telling their customers how wonderfully environmentally friendly the supermarket was being.
I suspect that Tesco’s loud trumpeting is because many customers resent the joule or two of energy, and the extra 1.5 seconds, that it takes to open a fridge or freezer door. Shops worry that sales will be impacted if the customer can’t grab a product on impulse, but the experience of the Co-op in the UK, which introduced a similar initiative last year, suggests otherwise.
Many supermarkets here have freezer doors, but they’re not so keen on fridge doors, with cold, wasteful air blasting out from both the dairy and soft drink fridges. Tesco have trialled the fridge door initiative out in many UK stores, and customer feedback seems to be largely positive. I hope other Irish supermarkets follow suit.
Forget about prices and customer service for a moment: what bugs you about our supermarkets? And which have you seen making positive changes?